Smart Device Setup
Connection and basic setup for supported smart televisions, streaming devices, cameras, speakers, and connected home devices.
Request ServiceWhat This Service Includes
Compatibility Review
The device, wireless network, required application, account requirements, and available setup methods are reviewed.
Network Connection
The device is connected to the available Wi-Fi or supported Ethernet network.
Application Setup
The required manufacturer application is installed and configured on one supported phone or tablet.
Account Connection
The device is connected to the customer’s existing account or a new account is created when requested.
Basic Configuration
Device names, basic settings, notifications, and supported preferences are configured.
Final Testing
Network connection, application control, account access, and basic device operation are tested.
Supported Device Setup
Smart Televisions
Wi-Fi connection, system updates, streaming application setup, account sign-in, and basic picture or sound settings.
Streaming Devices
Roku, Fire TV, Apple TV, Chromecast, and other supported streaming device setup.
Smart Speakers
Supported smart speakers and displays can be connected, updated, named, and linked to the required application.
Security Cameras
Supported indoor or outdoor cameras can be connected to Wi-Fi and configured in the manufacturer application.
Video Doorbells
Supported video doorbells can be connected to the network and configured after physical installation is complete.
Other Connected Devices
Supported plugs, lights, thermostats, and other common smart devices may also be configured.
Common Problems We Can Help With
Device Will Not Connect to Wi-Fi
The device cannot find, join, or remain connected to the wireless network.
Application Cannot Find the Device
The required mobile application cannot detect, pair with, or complete setup for the device.
Account or Sign-In Problems
The device requires an account, password reset, verification code, or subscription sign-in.
Streaming Applications Not Working
Streaming applications need to be installed, updated, activated, or signed in.
Device Shows Offline
A previously working device appears disconnected, unavailable, or offline in its application.
New Device Setup
A newly purchased device needs to be connected, updated, configured, and tested.
Pricing & Add-Ons
Standard smart device setup starts at $50.
No additional work, parts, or charges are added without approval.
Before Service Begins
<Account and Network Access
Access to the Wi-Fi network, device account, email address, and required application may be needed. Customers should enter passwords and verification codes themselves.
Device and Accessories
Have the device, power adapter, remote, setup code, cables, and instructions available.
Installation Limitations
Standard service covers connection and software setup. Electrical work, hardwired installation, and structural mounting are not included.
Need Help With a Smart Device?
Call, text, or email with the device brand, model, required application, and the problem or setup needed.
Call or Text Email Back to Home Networking