One-on-One Tech Help
Personal help learning how to use computers, email, software, online services, and everyday technology.
Request ServiceWhat This Service Includes
Personal Instruction
Clear, step-by-step help based on your device, experience level, and specific technology goals.
Computer Basics
Help with Windows, files, folders, settings, programs, updates, and basic computer use.
Email Help
Learn how to send, receive, organize, search, delete, and manage email messages.
Internet and Online Services
Help using websites, online accounts, video calls, shopping, forms, and common online services.
Phone and Device Help
Basic help with supported phones, tablets, printers, smart devices, and computer accessories.
Guided Practice
Important steps are reviewed and practiced so they are easier to remember and repeat later.
Common Topics We Can Help With
Using Windows
Learn how to open programs, find settings, use the taskbar, and manage basic Windows features.
Files and Folders
Learn how to save, rename, move, organize, copy, and find personal files.
Email and Attachments
Learn how to write messages, add attachments, save files, and organize email.
Online Accounts
Help understanding sign-in pages, passwords, verification codes, and account settings.
Video Calls
Learn how to join meetings, use the camera and microphone, and manage basic controls.
Online Safety
Learn how to recognize suspicious links, fake messages, unsafe downloads, and common scams.
How One-on-One Help Works
Choose a Topic
Tell us what you want to learn, what device you use, and what has been giving you trouble.
Learn at Your Pace
The session moves at a comfortable pace without rushing through unfamiliar steps.
Practice the Steps
You complete the steps yourself so you can become more comfortable using the technology.
Ask Questions
You can stop, ask questions, and repeat any step that is unclear.
Write Down Instructions
Important steps can be written down in simple notes for later reference.
Review Before Finishing
The main steps are reviewed before the session is completed.
Pricing & Add-Ons
One-on-one technology help starts at $50.
No additional work, software purchases, or charges are added without approval.
Before Service Begins
Account Access
Access to accounts and verification methods may be needed for some topics. Customers should enter passwords and verification codes themselves.
Make a Topic List
Write down the main questions, tasks, or features you want help understanding.
Account Information
Passwords, verification access, and account details may be needed for some topics.
Need Personal Technology Help?
Call, text, or email with the device, topic, and technology skills you want help with.
Call or Text Email Back to Technology Support